Terms & Conditions
General
Lancashire Golf Academy Ltd is a company based in North West, England. We operate within and are governed by the UK law. As the user, you should fully acknowledge that any transactions you make within our site are subject to our terms and conditions outlined below.
Lancashire Golf Academy reserves the right to amend any conditions stated within our site at any time in order to improve our the experience of our customers. By shopping with us you understand and comply with all/any relevant sections that apply to you.
We will aim to deliver the best possible customer service, value for money and selection of goods we can offer.
Online Orders & Payment
Upon confirming your order, you will be taken to a secure checkout to complete your purchase. All our online orders are processed securely to ensure the safety of transactions. If you do not wish to order online then please refer to our contact details to complete your purchase via telephone or in-store. Once your order has been submitted, it will then processed by our team within a few business days.
Your item(s) will be posted by our trusted couriers, items of significant value will be shipping with protection in the event of receiving an item that is damaged or lost in transit. We offer a selection of secure payment methods to purchase items both online or via telephone.
We accept Credit/Debit cards, Paypal, Crypto.com, Klarna 0% finance, and Gift Vouchers. Full details for these methods are available to view at checkout.
Shipping
Orders must be delivered to registered UK addresses to ensure safe delivery. We do NOT accept orders placed outside the UK for this reason.
Shipping Costs may vary from product to product depending on item price and cost of packaging.
Golf Clubs will usually be shipped with tracking and cover for your and our protection in the case of items being damaged in transit.
Please allow 1-3 Business Days for orders to be processed and shipped. Allow further time for items to be delivered.
Delays, Stocking Issues & Back Orders
If for any reason your order cannot be shipped within a reasonable timescale, we will always be in contact with you via email or telephone to inform you of this. In the event that an item purchased is out of stock, we will either reorder such a product, or offer you a suitable or selection of suitable alternatives if your willing to accept. Of course we will offer a full and complete refund.
Please be understanding that we like all businesses across all sectors of retail, occasionally stocking error or mistakes can happen. We do however pride ourselves on offering great customer care when possible, aiming for little inconvenience in such situation.
Custom Spec Golf Clubs
Due to the nature of such procedures when purchasing custom clubs, delivery times are extended. The usual timeframe for a custom fit order is 1-2 weeks, although in certain cases this can differ if any relevant components are backlogged for any reason. If this is the case, we will inform you of this by telephone or email. COVID-19 will continue to cause shortages in stock, resulting in longer processing of custom orders
Privacy
Last updated: 25/08/2023
This Privacy Policy describes how Lancashire Golf Academy LTD (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from golfrapid.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. We use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
- CategoryCategories of RecipientsIdentifiers such as basic contact details and certain order and account information
- Commercial information such as order information, shopping information and customer support information
- Internet or other similar network activity, such as Usage Data
- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
Category of Personal InformationCategories of RecipientsIdentifiers such as basic contact details and certain order and account informationBusiness and marketing partnersCommercial information such as records of products or services purchased and shopping informationBusiness and marketing partnersInternet or other similar network activity, such as Usage DataBusiness and marketing partners.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 01254249558 or email us at shop@lancashiregolfacademy.co.uk or contact us at
Lancashire Golf Academy,
72 Whalley Road,
Wilpshire,
BB19LF
For the purpose of applicable data protection laws, we are the data controller of your personal information.
Our representative in the [EEA] [and] [the UK] is Scott Connor.
Terms of service
This website is operated by Lancashire Golf Academy Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Lancashire Golf Academy LTD. Lancashire Golf Academy Ltd offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Ionos. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy:
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy:
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Golf Beez Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Golf Beez Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at shop@lancashiregolfacademy.co.uk
Our contact information is posted below:
Lancashire Golf Academy Ltd
shop@lancashiregolfacademy.co.uk
Lancashire Golf Academy,
72 Whalley Road,
WIlpshire,
BB19LF
01254249558
Company Number 9816796
Voucher Policy
Vouchers and shop credits are valid for 12 months from the date of purchase.
Available to use and purchase products In-store or Online
No change or credit given in the event that the voucher value exceeds the total cost of product or service. Vouchers are non-transferable and cannot be exchanged for cash. Lost, stolen or destroyed gift vouchers will not be exchanged or refunded.
Returns Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop@lancashiregolfacademy.co.uk. Please note that returns will need to be sent to the following address:
Lancashire Golf Academy,
72 Whalley Road,
Wilpshire,
BB19LF
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@lancashiregolfacademy.co.uk
Damages and issue
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable item
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchange
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refund
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at
shop@lancashiregolfacademy.co.uk
Subscriptions
1. Information About Us
1a. LGA (Lancashire Golf Academy) operate the website www.lancashiregolfacademy.co.uk.
1b. These Terms and Conditions apply to the LGA+ Membership Scheme (“the Membership”) operated by Lancashire Golf Academy (“LGA”, “we”, “us”, or “our”). By joining or renewing your LGA+ Membership, you (“the Member”) agree to be bound by these Terms and Conditions.
2. Use of Our Membership
2a. Membership Eligibility and Use
(i) The Membership provides Members with access to information, services and products related to the golf industry, including updates on trends, brands and performance-enhancing resources. The Membership(s) are available only to individuals who are legally capable of entering into binding contracts. It is not available to persons under 18 years of age unless a parent or guardian registers on their behalf. LGA reserves the right to deny, suspend, or terminate Membership for any individual previously removed from the Membership at LGA’s sole discretion.
(ii) Each Member must register for an account in order to access Membership features. Different Membership tiers may require separate accounts. When a Member registers on behalf of a business, organisation, or other entity, the Member represents and warrants that they have the authority to bind that entity to these Terms. By linking your Membership account to third-party services, you authorise LGA to access and use information as permitted by that service and in accordance with the Membership.
(iii) You are solely responsible for all activity on your account and must maintain the confidentiality of your login credentials. Sharing your account with others without authorisation is strictly prohibited. Members must provide accurate and complete information when creating or updating an account. LGA is not liable for any loss or damage arising from unauthorised use of your account.
(iv) By providing your email address, you consent to receive communications relating to your Membership, including legal notices, confirmations, updates and promotional materials. You may opt out of promotional emails; however, opting out may prevent you from receiving newsletters, special offers, or other Membership communications.
2b. Acceptable Use
(i) Members must not copy, distribute, or disclose any part of the Membership in any form, including by automated scraping. Members must not use automated systems, such as robots, spiders, or offline readers, to access the Membership in a manner that exceeds the volume of requests a human could reasonably produce, except in the case of search engines that are granted limited and revocable permission to index content solely for public search purposes. Members are prohibited from transmitting spam, chain letters, or any unsolicited communications.
(ii) Members must not attempt to interfere with, compromise, or bypass system integrity or security measures. They must not impose an unreasonable or disproportionate load on LGA servers or infrastructure, nor upload viruses, malware, or any harmful software or data. The Membership may not be used for commercial solicitation or promotional purposes without prior written consent from LGA. Members must not impersonate other individuals, misrepresent their identity, or engage in fraudulent activity. Members must not interfere with the normal operation of the Membership or access content through unauthorised means. Members are also prohibited from removing, altering, or bypassing any copyright notices or usage restrictions associated with the Membership content.
2c. Intellectual Property and Content
Members may copy and share audiovisual content from the Membership for personal, non-commercial use only. Such content must not be modified, and all copyright and proprietary notices must remain intact. All other intellectual property rights in the Membership, its content and associated materials are owned by LGA or its licensors.
2d. Changes, Suspension, and Termination
LGA reserves the right, at its sole discretion, to modify, suspend, or terminate the Membership or any of its features, in whole or in part, at any time and without prior notice. Membership may be terminated immediately if a Member violates these Terms or for any other reason at LGA’s discretion. Termination of the Membership does not release the Member from obligations accrued prior to termination and these Terms continue to apply even after termination.
2e. Interactions with Other Members
Members are solely responsible for their interactions with other Members. LGA has no obligation to monitor disputes and shall not be liable for any actions, inactions, or disputes arising between Members.
2f. Limitation of Liability
The Membership is provided on an “as-is” basis and LGA disclaims all warranties to the maximum extent permitted by law. To the extent permitted by law, LGA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Membership and it’s contents.
2g. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
3. End User License
3a. Grant of License
Subject to your compliance with these Terms and Conditions, we grant you a limited, non-exclusive, non-transferable and revocable license to access and use the Membership solely for your personal, non-commercial purposes and in accordance with the features and functionality provided by the Membership. You may not copy, modify, distribute, sell, or create derivative works based on the Membership or any part of its content, except as expressly permitted by us in writing.
3b. Ownership and Intellectual Property
All rights, title and interest in and to the Membership, including all associated intellectual property rights, are and remain the exclusive property of LGA or its licensors. We reserve all rights not expressly granted to you under this license.
3c. Termination of License
This license may be revoked or terminated by us at any time, for any reason or no reason, without notice or liability. Upon termination of the license, you must immediately cease all use of the Membership and destroy any copies of content obtained from the Membership, if applicable.
4. Placing an Order for Products
4a. Order Submission
By placing an order through our website, you are making an offer to purchase the selected products in accordance with these Terms and Conditions. Once you have submitted your order through our standard order form, you will receive an email acknowledging receipt of your order. Please note that this acknowledgement does not constitute acceptance of your order.
4b. Acceptance and Formation of Contract
All orders are subject to our acceptance. We will confirm acceptance by sending you a dispatch confirmation email (“Dispatch Confirmation”), which indicates that the products have been dispatched. The contract for the sale of products (“Contract”) between you and LGA is formed only when we send the Dispatch Confirmation. The Contract applies solely to the products listed in the Dispatch Confirmation. Any other products included in your order will be subject to separate acceptance and Dispatch Confirmation. All orders are subject to the payment processes set out in Section 6 of these Terms and Conditions.
4c. Damaged or Defective Items
If you receive damaged or defective items, you must provide photographs of the damage to LGA for a Quality Assurance review. Following this review, we will advise you of any replacement options, if available.
4d. Accuracy of Information and Product Availability
While we aim to ensure that all information on the website is accurate, errors such as typographical mistakes or pricing inaccuracies may occur. We reserve the right to correct such errors without liability and to update product information as needed.
4e. Limits, Changes, and Discontinuation of Products
The Company may limit the quantity of products purchased by any user and we reserve the right to change, suspend, or discontinue any monthly edition, limited edition, promotion, or product offering at any time without notice, even after an order has been submitted or acknowledged. Availability of products cannot be guaranteed.
5. Subscription Plans
5a. Available Subscription Plans
Our Membership offers three subscription plans: LGA+ Core, LGA+ Performance and LGA+ Elite. You may choose to subscribe to any of these plans through the LGA website. Each subscription plan consists of an initial charge followed by recurring periodic charges as agreed upon by you. By subscribing, you acknowledge that your subscription includes both an initial payment and recurring charges and you accept responsibility for all such charges until the subscription is cancelled in accordance with these Terms and Conditions.
5b. Recurring Charges and Auto-Renewal
Recurring subscription charges will be submitted automatically (e.g., monthly, quarterly, semi-annually, or annually) without further authorisation from you. The month in which you place your subscription order will correspond to the first subscription delivery. For example, if you subscribe between January 1 and January 31, your first subscription box will correspond to the January edition, unless that edition has sold out or sales are extended. The edition you are ordering will always be displayed at checkout.
5c. Payment Schedule
The initial subscription payment will be collected at the time of checkout. Subsequent recurring payments will be automatically charged on the first day of each month, regardless of your initial subscription date. If the first day of the month falls on a weekend, the charge will occur on the next business day. LGA reserves the right to modify the payment schedule at any time without prior notice. Individual charge dates cannot be manually adjusted.
5d. Monthly Plan Cancellations
Cancellation requests for the Monthly Plan submitted through your account page will only take effect if received before the 14th day of the month prior to the scheduled renewal. For example, cancellation by February 13 will prevent renewal of the March subscription box. Cancelling a subscription will not result in a refund for any boxes that have already been paid for; it only prevents future recurring charges. Subscriptions initiated between the 14th and the end of the month will automatically include the following month’s charge.
5e. Fixed Rate and Term Subscriptions
Cancellation requests for Fixed Rate or term-based subscriptions (e.g., six or twelve months) must be submitted to LGA prior to the 14th day of the month in which the subscription is set to expire. For example, to cancel a six-month subscription ending with the July box, notice must be given by July 13. Subscriptions may be cancelled at any time; however, unless cancellation occurs within 14 days of receiving the first subscription box, you will remain responsible for the remainder of the subscription term.
5f.12-Month Subscription Commitment
By subscribing to a 12-month plan, you agree to commit to the full twelve-month period. Early cancellation does not release you from the obligation to pay for the entire subscription term. In the event of non-payment, we reserve the right to recover outstanding sums through all available legal means, including using third-party debt collection agencies.
5g. Promotional Codes and Discounts
Any promotional codes or discounts are not valid, unless explicitly stated.
5h. General Cancellation Policy
Subscriptions may be cancelled at any time before the 14th of the month preceding the next scheduled subscription delivery. Cancellation will stop future recurring charges but does not entitle you to a refund for remaining subscription boxes. We reserve the right to refuse renewal of your subscription at our discretion without providing reasons.
6. Billing, Shipping, and Payment Policies
6a. Shipping Timeframes
We aim to ship all orders within an estimated fourteen (14) business days after payment is received. This timeframe is subject to change at any time without prior notice or liability. Once your order has been dispatched, you will receive an email containing a tracking number, which allows you to monitor the shipment. Please note that occasional shipping delays or product back-orders may occur due to factors beyond our control, including vendor or brand fulfilment processes. You will not be eligible for a refund due to unforeseen shipping delays.
6b. Delivery Estimates
Delivery typically takes between one (1) and seven (7) business days from the date the package leaves our shop. Depending on if your address is in the United Kingdom.
6c. Address Changes and Returned Shipments
Any changes to your delivery address must be submitted by the last day of the month preceding the next shipment to take effect. If the address is not updated in time, the shipping label will reflect the previous address and the carrier may charge a forwarding fee. If a shipment is returned to us due to an incorrect or undeliverable address, LGA is not responsible for reshipping the item.
6d. Customs and Duties
Customers are responsible for all applicable duties, taxes and other customs clearing expenses associated with international shipments.
6e. Payment for Services and Products
Certain aspects of the Membership, including subscription plans, may be provided for a fee. By using paid aspects of the Membership, you agree to the pricing and payment terms displayed on our website, as updated from time to time. LGA may introduce new services or modify fees for existing services at its sole discretion. Payments for products purchased through our website must be made using a credit card, debit card, or PayPal. Our system is configured to accept only one payment method per transaction. If multiple payment methods are on file and an error occurs, the transaction may default to the most recently used method.
6f. Account Suspension and Termination
If your account is suspended or terminated due to a breach of these Terms and Conditions, you will not be entitled to a refund or exchange for any unused subscription time, license fees, content, or any other Membership-related charges.
6g. Refunds and Replacements
Refunds or exchanges are not provided once products have been delivered to the carrier, except in cases where products are damaged or expired. Claims for damaged or missing products must be submitted to LGA within fourteen (14) days of receipt. For lost boxes or boxes marked as delivered but not received, claims must be submitted within fourteen (14) days from the ship date. Claims submitted outside of these timelines will not be eligible for refund or replacement.
6h Risk of Loss and Title Transfer
All products purchased through the Membership are delivered by independent carriers not affiliated with or controlled by LGA. The risk of loss passes to you upon delivery of the products to the carrier. Ownership and title of purchased products transfer to you only after full payment, including shipping and handling charges, has been received.
6i. Accuracy of Payment Information
You must provide accurate, complete and current information for all purchases or transactions. You are responsible for paying all charges incurred by any user of your credit or debit card, including applicable taxes. Payments are processed based on the information provided to us and you are solely responsible for maintaining accurate account and payment details.
6j. Tax and Legal Compliance
You agree to pay all applicable taxes or charges imposed by any governmental entity in connection with your purchases or subscription services. LGA reserves the right to withhold or adjust payments as required by law.
6k. Payment Disputes
Any disputes regarding payments must be reported to LGA in writing within thirty (30) days of the payment date. Failure to do so constitutes a waiver of any claims regarding the disputed payment. Payment amounts are determined solely based on our records.
6l. Failed Payment Attempts
If a payment fails, we may attempt to process the payment again within forty-eight (48) hours. If the payment remains unsuccessful, we will provide at least forty-eight (48) hours’ notice via the email associated with your account before any further attempts. If you do not wish for us to reattempt payment, you must cancel your order before the next attempted charge.
7. Returns & Sizing Policy
As part of our monthly golf subscription service, each product is selected, packed, and shipped based on the information provided by the subscriber at the time of ordering. Due to the nature of our subscription model and the limited-edition or curated products included each month, we do not accept returns or exchanges on any items once an order has been processed.
Please ensure that all sizing information provided on your subscription form is accurate before submitting your order.
By completing your subscription purchase, you acknowledge and agree that:
• Items received as part of your subscription are non-returnable and non-exchangeable.
• Sizing choices made during sign-up or account updates are final once the order is placed.
• No refunds or replacements will be issued for items that do not fit correctly.
If an item arrives damaged or defective, please contact our support team within 7 days of delivery so we can review the issue and determine an appropriate resolution.
8. Privacy
We take your privacy seriously. Our collection, use and sharing of personally identifiable and non-personally identifiable information are governed by our Privacy Policy, which forms part of these Terms and Conditions.
9. Security
9a. Data Security Commitment
We take the security and integrity of your personal information seriously and implement reasonable administrative, technical and physical safeguards designed to protect it against unauthorised access, disclosure, alteration, or destruction. Our security measures are maintained in accordance with applicable data protection and privacy laws.
9b. Limitations of Security Measures
While we strive to protect your personal information, no security system or method of transmission over the internet is completely secure. We cannot guarantee that unauthorised third parties will never circumvent our security measures or misuse your personal information.
9c. Acknowledgement of Risk
By purchasing our Membership and providing your personal information, you acknowledge and accept that you do so at your own risk. LGA shall not be liable for any unauthorised access to, or use of, your information that occurs beyond our reasonable control.
10. Indemnity
10a. Indemnification Obligation
You agree to indemnify, defend and hold harmless LGA, its affiliates, subsidiaries, licensors, service providers and each of their respective directors, officers, employees, agents and contractors from and against any and all claims, demands, damages, obligations, losses, liabilities, costs, debts and expenses (including, without limitation, reasonable legal and professional fees) arising out of or related to:
(i) Your breach or violation of these Terms and Conditions or any other agreement with LGA.
(ii) Your violation of any third-party rights, including but not limited to privacy, publicity, or intellectual property rights.
(iii) Your violation of any applicable law, regulation, or legal obligation.
(iv) Any claim or damage arising from your User Content or any content submitted through your account.
(v) Any other party’s access to or use of the Membership through your account, username, password, or other security credentials.
10b. Scope of Indemnification
This indemnification obligation applies whether such claims arise directly or indirectly from your conduct and whether they are brought by third parties, regulatory authorities, or other users. You agree that your obligation to indemnify includes the duty to defend the Indemnified Parties against any such claims, at your own cost, using legal counsel reasonably acceptable to the Company.
10c. Survival of Obligations
Your indemnification obligations under this section will survive the termination or expiration of these Terms and Conditions and your use of the Membership.